Remote Medical Scheduler

Join a USA Today Top 100 Workplace & Best in KLAS Team! Remote Medical Scheduler Pay Range: $17-19/Hourly | Schedule: Monday–Friday, 8am–5pm EST | Location: Fully Remote Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers—and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful The Remote Medical Scheduler is responsible for scheduling appointments for the client according to established protocols while maintaining superior customer service and professionalism. The Medical Scheduler receives calls via a telephone queue. What You'll Do: - Properly schedules appointments according to established practice protocols. - Screens patients for demographic information and updates system as necessary. - Verifies method of payment for service (Medicare, private insurance, self-pay, etc.) and collects data. - Verifies necessary referrals are obtained and any necessary authorization are in progress prior to scheduling appointment. - Informs patients of information or payment that must be presented at time of visit. - Maintains satisfactory levels of productivity. - Familiarity with assigned client systems and client scheduling protocols. - Answers general questions that may arise on calls with patients. - Understands and adheres to HIPAA and RSi policies and procedures, as well as local, state and federal regulations, relevant to their area of operation. - Performs other related duties as assigned. What We're Looking For: - High School diploma or GED required - 1+ years