Remote Collections Account Representative

This position is remote in the Jacksonville, FL area, candidates MUST reside in the greater Jacksonville area and be able to work from home. Training starts April 20th, 2026!!! Work from Home | Full-Time | Competitive Pay + Monthly Bonuses Join ARS National Services Inc. — where your hustle meets opportunity. Why You Should Join Us You’re a confident communicator. A creative problem solver. A natural negotiator. At ARS, we give you the platform — and the tools — to shine. We're on the lookout for driven, customer-focused professionals to help consumers navigate financial difficulties and find real solutions. Whether you're starting fresh or ready to bring your experience to a company who actually invests in your success, this is your moment. What’s in It for You? - $16-18 per hour depending on level of collections experience - Hourly rate bump after training graduation - Performance-based monthly bonus opportunities - 100% Remote – We supply the gear, you bring the energy - Career development + promotion potential - Full benefits (Medical, Dental, Vision, 401k) - Vacation and Sick Time begins to accrue right away + 8 paid holidays - A team that supports, trains, and wants to see you succeed What You’ll Do - Handle inbound/outbound calls with empathy and confidence - Analyze financial situations and offer tailored solutions - Negotiate payment plans, settlements, and full repayments - Stay sharp with quality and FDCPA compliance - Keep accurate records and collaborate with team leads - Engage with your team on camera during shifts What You Bring To The Table - High school diploma or GED - Strong communication skills — assertive, clear, and professional - Critical thinking + active listening = your superpowers - Comfort with basic math (yes, you’ll be working with percentages!) - Collections, sales, or call center experience? That’s a plus! - Basic computer skills & reliable high-speed internet Your Schedule - Mon–Fri: 8AM–5PM or 9AM–6PM - One eveni