Cloud Engineer

Who We Are Welcome to Protera Technologies, where we're reimagining how SAP-centric organizations work in the cloud. Since 1998, we've been pioneers in bringing SAP and related applications to the cloud—think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients. But here's the thing: we're not your typical "serious tech company." While we're obsessed with delivering top-notch IT solutions, we're all about keeping it real, approachable, and enjoyable. We work hard, but we also play hard—whether we're collaborating on cloud optimizations, enhancing security, or just hanging out as a team. At Protera, we believe in empowering SAP-centric organizations with the best tools and tech to drive growth, and we love what we do. Our values? Simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event. If you're looking for a place where tech and fun collide, come join us and see what makes Protera a great place to work. What You'll Do The Cloud Engineer is responsible for Operations (design, installation and maintenance) of our Development, Testing, and Production environments. This individual must have a strong ability to integrate cloud principles with application deployment processes and support procedures. Good system administration, technical operations, and ability to communicate and work with others are critical for success. Job Elements - Create and utilize tools to monitor applications and services in the cloud, including system health indicators, trend identification, and anomaly detection - Participate in on-call escalation to troubleshoot customer-facing issues regarding the cloud environments - Develop and maintain cloud-based systems architecture following Infrastructure as Code (IaC) principles - Automate code builds a