Room Attendant - Housekeeping
24-7 Hotel Management
Murfreesboro, TNvia LinkedIn
Benefits:
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
Job Description:
The Room Attendant is expected to provide excellent customer service to all guest they encounter. Excellent service requires offering Ultimate Service with a smile and promoting the brand standards we are known for – uncompromised service with a focus on guest satisfaction. This position is responsible for the overall guest experience with regard to the cleanliness of the hotel, whether that be in guest rooms or common areas.
Job Requirements:
- Complete all brand required training
- Complete all required Safety & Health training
- Maintain cleanliness of all spaces within the hotel
- Make beds in guest rooms.
- Replenish supplies such as drinking glasses, writing supplies, and bathroom supplies in guest rooms
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker
- Rooms, and other work areas as instructed
- Clean rugs, carpets, upholstered furniture and draperies using vacuum cleaner
- Dust furniture and equipment
- Polish metalwork, such as fixtures and fittings
- Wash walls, ceilings, woodwork, windows, door panels, and sills
- Empty wastebaskets, and empty and cleans ashtrays
- Transport trash and waste to disposal area
- Replace light bulbs
- Abide by the recommended safe handling instructions as found on the Safety Data Sheets (SDSs) when using chemicals
- Perform any job-related duties as requested by supervisor
Necessary Skills:
- Ability to effectively communicate with staff and guests of varied cultural and ethnic backgrounds
- Ability to carry out specific oral or written instructions (frequently following a repetitive structured routine)
- Willingness and ability to adapt as necessary to meet business demands
- Focus on guest satisfaction and project this desire through positive interaction with guests whi