Room Attendant-Full Time - The Langham, Chicago

PRIMARY OBJECTIVE OF POSITION: To provide housekeeping services to all guest rooms according to Langham standards. To provide exceptional quality housekeeping services to enhance the overall guest experience by engaging with guests whenever one is in sight.  RESPONSIBILITIES AND JOB DUTIES: - Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. - Strip and make beds, changing bed linens, which may require lifting bedspreads  - weighing a maximum of 40 lbs. - Must respond quickly and efficiently to all guest requests.    - Makes up rollaway beds and cribs in a vacated room and notifies housekeeping attendants for them to be properly stored. - Properly uses, keeps secure and returns the pass key or section master to the Housekeeping Office or Security at the end of every shift. Keeps room key on person at all times while at work. - Keeps Housekeeping storage areas and butler pantries neat and secure. - Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.       - Push and pull vacuum throughout entire room and empty trash  - Replenish amenities, linens, and supplies in guest room. - Practices chemical safety rules and follows procedures for needles and other hazardous materials.  - Ensures all collateral in room looks brand new. - Sign for room keys and restock supply bags.  Visually inspect room for cleanliness and appearance and signify completion for room. - Respond in a timely manner to guest requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested. - Report all suspicious persons, activities or hazardous conditions to the Security Department. - Turn in all items found in the employee’s working area to hotel lost and found department. - Other duties as assigned by supervisor and assist colleagues whenever needed. PHYSICA