Remote, Contact Center Representative - IHA Scheduling Team

Title{{:}}  Contact Center Representative - IHA (In-Home Health Assessment) Scheduling Team Availability{{:}} Immediate Hourly Rate{{:}} $14-16/hour + BenefitsBenefits Includes PTO, health, dental, vision, group life, short-term, and long-term disability.Shift Hours{{:}} 10 am to 7 pm PST (Including one hour break), depending on business needs Location{{:}} Remote, US- Applicants must be eligible to work and perform their job responsibilities within the United States - A key prerequisite for effectively fulfilling this role is having a Windows-based laptop/desktop with video-calling capabilities  To help you learn more about the position, including its responsibilities and compensation rate, we have prepared a brief video presentation. You can access the video using the following link{{:}} IHA, Contact Center Representative About Advantmed{{:}} www.advantmed.comFounded in 2005 and based in Orange County, California, Advantmed, LLC is a healthcare information management company that helps health plans, managed care organizations, and life insurance companies optimize revenue and improve quality outcomes. Advantmed partners with managed care organizations to deliver the optimal combination of capabilities unique to each organization needed to achieve the objectives, including risk analytics, NCQA-certified HEDIS ® software, medical record retrieval, medical record abstraction, risk adjustment coding, and provider education.  Job DescriptionExecutive Summary- The ideal candidate would be someone who has 2+ years of call center experience in a target-driven environment - Experience working in an outbound sales process is a plus - Outgoing and pleasing personality on the phone. Excellent communication skills with clear diction - Good time manager. Ability to multitask and work in a challenging environment - Ready to learn and grow. Go-getter mindset Summary- Will be responsible for handling inbound and outbound calls to schedule health assessment visits (Member Engage