Ramp Agent

We are looking for seasonal help from April 1st, 2026- October 31st, 2026, with potential to transition to year-round at the end of the season. Responsibilities : - The safe boarding of customers and luggage onto aircraft and monitoring movements of planes while on the ground - Communicating with pilots, operations and ticket agents in a clear and concise manner - Communicating with TSA and the local LEO concerning the security of flights and passengers - Loading and off loading of passengers in a safe and courteous way - Accurate and clear marshalling of aircraft with good hand signals - Knowledge of emergency procedures and handling of hazardous materials - Accurate communication via radio to all pilots, operations and fellow employees - Knowledge of SIDA areas and ability to challenge unknown persons - Knowledge of firearm procedures - Maintaining customer relations - Safe operation of ground equipment - Ability to carry out de-ice procedures - Accurate addition of baggage weight - Drive the passenger shuttle bus, if applicable to station - Additional duties as assigned Qualifications: - Airline work experience preferred - Airline reservation system experience preferred - Must be at least 18 years old - Must hold a high school diploma or equivalent - If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver’s license valid in that location - Must be able to lift up to 70 lbs. - Basic computer skills required - Excellent communication and excellent customer service skills required - Ability to interact effectively with others - Ability to work independently and adapt to changing work priorities - Ability to communicate effectively, orally and in writing - Flexibility of schedule is a must - This position will often require working nights, weekends and holidays - Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit