Pfister Cafe Barista

Description Do you strive to set yourself apart with gracious service and impeccable style? Are you passionate about creating exceptional guest experiences and crafting quality coffee beverages at Milwaukee’s premier luxury hotel? If so, The Pfister is looking for you to join our team and continue its iconic legacy. As a Pfister Café Barista, you will provide friendly, prompt service while preparing coffee and espresso beverages to standard. You will also operate the cash register, process transactions accurately, and ensure guests enjoy a warm, inviting café experience. About The Pfister Hotel: Built in 1893, The Pfister Hotel has been a Milwaukee icon for nearly 130 years. Recognized for its grand tradition of gracious service and timeless style, The Pfister has proudly held the AAA Four Diamond designation for 46 consecutive years—one of only 11 properties in North America to do so since the program’s inception in 1976. What You’ll Be Doing: - Consistently prepare and serve quality Starbucks beverages to standard. - Greet guests warmly and provide prompt, friendly customer service. - Accurately process guest transactions, collect payments, and provide change. - Balance house bank at the end of shift; ensure accountability with cash drawer and bank procedures. - Maintain cleanliness and organization of café work areas, equipment, and service stations. - Follow standards for merchandising, stocking, rotating, and storing products. - Monitor guest satisfaction and respond to concerns with tact and professionalism. - Perform assigned side work, including restocking supplies and condiments. - Adhere to health, sanitation, and safety standards at all times. - Perform other duties as assigned by management. Position Requirements: - High school diploma or equivalent required. - No prior experience required; prior hospitality, customer service, or cashiering experience preferred. - Basic math skills to operate a cash register, prepare cash drops, and h