Patient Care Coordinator - Dermatology

Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary Of Position - Work Location: 6181 N. THESTA AVE., STE.104 | FRESNO, CA 93710 - Work Category: Full-time, non-exempt, on-site The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times. What You'll Do Patient Intake & Front Desk Operations - Greet patients professionally and courteously, check patients in and out in accordance with Customer Service standards. - Collect all required patient information at check-in (NPP, insurance, ID, demographics, CCOF). - Maintain accurate and up-to-date patient charts, demographic, and insurance information in EMA. - Maintain a clean, organized, and professional reception area and restroom facilities Scheduling & Appointment Management - Schedule, confirm, and adjust patient appointments in accordance with company protocols. - Maintain and update provider schedules within organizational guidelines. - Anticipate and respond appropriately to schedule changes and extended wait times. Insurance Verification & Authorizations - Verify primary and secondary insur