Night Audit - Part Time (Front Desk Night Shift)

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: - Incentives $ - Employee Referral Program $ - Paid Time Off - Paid Vacation (Full-Time) - Merit Increase $ - 401k with Employer Contribution (Full-Time) - Medical, Dental, Vision (Full-Time) - Life Insurance (Full-Time) - Long-term/Short-term Disability (Full-Time) - Accident (Full-Time) - Critical Illness (Full-Time) - Cross-training Opportunities - Hotel Room Discounts Schedule: - Flexible Shifts Available - Morning/Evening/Night - Weekends - Part-Time Our Night Auditors makes a difference by: - A warm, people-oriented demeanor - A team-first attitude - A gift for paying attention to the smallest details As Night Audit, you will: - Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity - Respond to and resolve guest requests - Secure payments, verifying and adjusting billing as needed - Provide guests with room and hotel information, directions, amenities, and local interests - Process night audit - Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff - Complete cashier and closing reports, counting the bank at the end of each shift securely - Accept and record wake-up calls, delivering to the right department - Maintain confidentiality of all guests, proprietary information - Communicate any emergency, lost item, or theft to proper staff and/or authorities - Report maintenance problems, accidents, and safety hazards - Keep contingency lists in case of emergency and communicate an