Intake and Scheduling Specialist Home Care

Human Touch Home Care is looking for a qualified Intake and Scheduling Specialist to join our team at our DC office. MUST HAVE HOME HEALTHCARE INTAKE AND SCHEDULING EXPERIENCE Responsibilities - Perform authorization, intake duties, insurance verification and eligibility. - Answer client inquires, take referrals, and help schedule home care services. - Assist in managing medical records. - Facilitate the communication functions of the business office. - Provide clerical support, and excellent customer service. - Adhere to all policies and procedures of the company. - Enter new patients in scheduling system and updates to patient information as they occur. - Communicate with clinicians regarding admissions, hospitalizations, discharges expiration and occurrences. - Assists in managing clients including staffing, scheduling, operations and administration. - Performs other duties as assigned to meet the goals and objectives of our home care operations. - Track and maintain records for Authorization department - Sort and process incoming reports before putting data into processing software - Verify accuracy of data before transcribing - Scan documents and saved in database to keep records of essential organizational information - Respond to employee questions and requests for information in a timely and knowledgeable fashion - Proved successful working within tight deadlines and fast-paced atmosphere - Carried out day-to-day duties accurately and efficiently - Obtain and log accurate patient insurance and demographic information - Triage unscheduled and emergency with authorization department - Prepare emails to distribute denial letters to medical personnel notating to perform END, POC/Perform DFA - Enter scheduled appointments for clinicians to provide ongoing homecare healthcare services - Manage payroll data entry and processing for approximately 23 clinicians as well as comply with predetermined company guidelines. - Maintain accuracy, compl