Housekeeping Guest Room Attendant

Description Position Summary Directly responsible for carrying out all activities related to guest room cleaning according to Biltmore standards and procedures. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP’S). Responsibilities - Clean the required number of guest rooms within a shift, according to cleaning standards and procedures established by the Housekeeping Department. - Change linen and make beds. - Check for damaged linen. - Empty linen into linen cart. - Clean showers, tubs, sinks, and bathroom items. - Remove used guest amenities and trash. - Replenish guest amenities and supplies. - Vacuum carpets and sweep and mop floors. - Dust, brush, and polish furniture. - Dust and clean room decorations, appliances, and structural surfaces (e.g., wall fixtures, window sills, vents). - Inspect rooms for safety hazards and for the operating condition of equipment. - Report any items in need of repair, missing items, or unsafe conditions to a Supervisor, the Assistant Director of Housekeeping, or Director of Housekeeping. - Report any items found to Coordinator. - Record room status on work assignment sheets. - Prepare rooms for guests. - Respond to special guest requests. - Maintain storage rooms. - Assist with deep cleaning programs and special projects as directed. - Carry out other duties as assigned by Supervisor, Assistant Director of Housekeeping, or Director of Housekeeping. Requirements Experience and Education Required - Education - High school diploma or equivalent. - Experience Skills Required Minimum two years of hotel or cleaning company experience. - Must be able to: - Speak, read, write and understand the English language. - Compute accurate mathematical calculations. - Provide legible communication and directions. - Perform job functions with attention to detail, speed and accuracy. - Prioritize and organize. - Think clearly, remaining c