Guest Service Agent - Embassy Suites by Hilton Miami Airport

Embassy Suites by Hilton Miami International Airport is searching for a talented Full-Time Guest Service Agent to join their Front Office team! The ideal candidate will have a minimum of 1-3 years of customer service experience, strong organizational skills, and the ability to multitask effectively. Hospitality and OnQ experience is preferred. Shift Pattern: Full availability is needed including weekdays, weekends, and holidays. Typical shift hours are 7:00 AM - 3:30 PM and 3:00 PM - 11:30 PM. Pay Rate: $17.00 per hour, plus incentives opportunity. What are the benefits of working for Hilton?* We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: - Access to your pay when you need it through DailyPay - Medical Insurance Coverage – for you and your family - Mental Health Resources - Best-in-Class Paid Time Off (PTO) - Go Hilton travel discount program - Supportive parental leave - Matching 401(k) - Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount - Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) - Career growth and development - Team Member Resource Groups - Recognition and rewards programs - Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the foll