Entry-level Account Manager

Bisnow Overview Bisnow is the leading B2B media platform powering the commercial real estate industry. We connect CRE professionals through award-winning news, high-impact events, marketing solutions, recruiting services, and sales enablement tools that drive real business results. With 1.7M+ subscribers and 400+ events annually across 47 markets in the U.S., Canada, the UK, Ireland, and the Netherlands, we don’t just cover the industry, we help move it forward. We inform. We connect. We create opportunities that turn into deals. Global mindset. Hyper-local execution. Internally, this role is titled Account Delivery Manager. It's an entry-level position on our Client Success team with a clear path to grow into a Client Success Manager role (we’re big on career development). The position reports to both the VP and Director of Product & Operations and is based in the LA area. It follows a hybrid schedule: four days in-office at 1875 Century Park E Los Angeles CA 90067. Travel expectations average 2–3 days per month to various West Coast cities. Key Responsibilities - Work with a positive, cross-functional team on an everyday basis to make certain each piece of inventory that a client purchases is delivered seamlessly - Flawless execution of each sale to ensure client expectations are met, and as frequently as possible, exceeded - Work with our Sales Executives AND Client Success Managers to become the all-important point of contact for all event sponsorship clients - Monitor and care for all post-sale client deliverables: obtaining all necessary digital/event page collateral (eg. photo, bio, logo, ad creative etc.) - Own client preparation/sponsor experience leading up to each event: confirming sponsor attendee list, providing event set up instructions, gathering shipping details, etc - Own client preparation/sponsor experience leading up to each ad/content campaign: run dates, deadlines, ad specs - Communicate client needs with ad delivery team, event