Engineer

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job - This job sits within the Cabin Technology department of the Technical Operations Division. The position is responsible for supporting, maintaining, and the performance of Inflight Entertainment (IFE) and Inflight Connectivity (IFC) technology. What You'll Do Engineer L2/L3 - Manage the software development and Customer Acceptance Testing for the Inflight Entertainment and Connectivity systems (IFEC) and may lead other projects involving on-aircraft systems/technology - Monitors Inflight Entertainment and Connectivity (IFEC) system performance using operational, analytics, and supplier provided data, and works directly with IFEC suppliers to diagnose issues, drive corrective actions, and restore service performance. - Tasks may include defining new processes, gathering and documenting requirements, managing project deliverables, and developing, reviewing, and executing test plans for technology projects - May act as coordinator for any aspect of hosted applications integration, including project management, software, hardware, network, data management, security issues, and vendor selection - Utilizes available resources to continually increase levels of technical expertise and practical experience - Assesses daily priorities in accordance with airline/departmental objectives and management directives All you'll need for success Minimum Qualifications- Education & Prior Job Experience - Bachelor's degree in Computer Engineering, Technology, Computer Science or related technical disci