Collections Specialist Non Manager

Benefits: - 401(k) - Competitive salary - Dental insurance - Health insurance - Training & development - Vision insurance Role: Collections Specialist, Non Manager role Location: Boca Raton, Florida office Website: SamsonFunding.com LinkedIn: https://www.linkedin.com/company/samsonfunding Samson Funding is a Non-Bank alternative enabling businesses nationwide to access much needed working capital to grow. To make sure we can tailor options to our clients needs, in addition to our in-house funding programs we have partnered with both Bank and Non-Bank Lenders across the country. Our programs include SBA Loans, Asset Based Loans, Account Receivable Factoring/Financing, Revenue Based Financing, etc... - This is an in-office role, not remote** - Entry level role (1-2 years experience) -Speaking Spanish is a plus, but not required Essential Duties of the Collections Specialist include: - Tactful account confidentiality - Proactively manage multiple accounts - Analyze business financials thoroughly according to established procedures - Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts - Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity - Negotiate payment plans while maintaining excellent customer service - Monitor payment plan and ensure commitments are honored - Partner cross- functionally to resolve issues impacting payment timelines - Collaborate with the accounting team to reconcile accounts and manage accounts Knowledge & Qualifications: - Basic computer skills: Excel, Gmail - Excellent communication skills via phone and email - Desire to crush collecting goals while balancing firmness with professionalism - Work “athlete” - someone who is coach-able, innovative, focused and adaptable - Resourceful, able to prioritize and problem solve - Ability to work independently and in a team environment - Self-m