Call Center Representative (Hybrid & Stipend)

Description No legal experience? No problem! We provide on the job training! This exciting opportunity is also remote work eligible on a Hybrid basis! To learn more about our robust Remote Work Program Click Here. The Clerk of The Circuit Court & Comptroller's office is seeking an enthusiastic, people-focused individual to join our dynamic Customer Services team as a Call Center Representative. If you enjoy helping others, solving problems, and staying sharp in a lively, fast-paced environment, this is a place where you can shine, whether you’ve worked in a call center before or you’re exploring something completely new. A Call Center Representative plays an essential role in our court operations team, handling moderately complex to advanced clerical work that supports the functions of the Clerk of the Circuit Court & Comptroller. You’ll be the first point of contact for callers seeking information about Jury Duty, court dates, traffic matters, felony and family law cases, and even civil lawsuits. No legal background is required. We provide comprehensive training to help you build confidence, grow your skills, and launch a meaningful career with us. This position is eligible for a two dollar per hour stipend which has already been added to the salary advertised. The two dollar per hour stipend will be awarded upon completion of one year of service in this role. The stipend will no longer apply should the employee transfer out of this position. Why join our Clerk family? Because our Clerk family is our top priority! Total Compensation packages include: - Generous paid time off and 17 paid holidays – yes you read that right! - Superior health care plans with lower costs to you - Retirement choices through the Florida Retirement System and deferred compensation plan - Award-Winning Wellness Program that gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle - Tuition Reimbursement - Qualifying emplo